Since Sysomos officially launched earlier this year, our flagship product, Media Analysis Platform (aka MAP) has attracted a lot of attention for its ability to provide in-depth analytics so users can listen, measure, understand and engage, as well as generate reports that provide valuable insight and information.
While MAP has enjoyed the spotlight, it has perhaps overshadowed our second service, Heartbeat, which provides leading-edge social media monitoring and measurement tools.
Heartbeat is user-friendly, flexible and cost-effective – features that we think makes it the leading social media measurement and monitoring service when compared with any of our competitors.
Since Heartbeat was introduced a couple of of months ago, it has seen an enthusiastic reaction from customers looking for a service that provides real-time social media measurement and monitoring, and a user-friendly, intuitive interface.
Heartbeat also features a database with billions of social media conversations collected by Sysomos over the past three years. This is real-time and historical data that we’ve collected, indexed and made spam-free.
What also differentiates Heartbeat from the crowd is its flexibility. With Heartbeat, you can make as many queries as you like; there are no restrictions so search to your heart’s content to get the information you need.
Heartbeat’s other features include the ability to automatically measure buzz and sentiment – something the New York Times wrote about earlier this week. You can also do comparisons between competitors and topics, and engage with key influencers.
This makes Heartbeat the obvious choice for companies looking for a powerful and valuable social media and monitoring tool.
If you’d like more information about Heartbeat or like to see a demo, let us know. To see how MAP and Heartbeat compare, here’s a chart showing their respective features.
Tags: business intelligence, heartbeat, MAP, social media monitoring, sysomos
