Monitor, analyze and publish all from within Heartbeat
|When we first started, Sysomos focused primarily on monitoring and analyzing everything that is said in social media. Over the years, the social media landscape has evolved beyond simply listening to conversations – people are actively participating in discussions with their customers, peers and influencers. Our users wanted a single, unified platform to do everything in one place, from monitoring to publishing. Today, we are announcing exactly that.Throughout 2012 we released 104 product updates, making Sysomos not only the most advanced social media analytics platform, but also a place where brands can engage their online communities. To deliver a truly holistic, end-to-end social platform, we are releasing our Publishing Tab and Content Calendar.Keep reading to find out all of the great features that are now available with this latest update to Heartbeat.|
All published and scheduled messages are displayed in a user-friendly calendar format that helps your team maintain and stay on top of a well-defined content calendar for weeks at a time. All entries in the Content Calendar are colour-coded based on their status. A list view is also available for printing and exporting.Schedule Messages to Multiple Accounts with Multimedia
You can easily schedule messages to multiple accounts, including Twitter and Facebook, at once. For Twitter, you can also attach images and for Facebook, a customizable multimedia preview is added for URLs automatically.
Customize Time Zone
Best of all, everything is fully integrated in Heartbeat’s existing monitoring and analytics user interface. This means that whether you engage from the Your Heartbeats page, reply from Twitter Engagement Central, or schedule using the Publish page, everything works in unison. For the first time, our users have a fully integrated social platform providing end-to-end functionality.
If you’re already a Sysomos subscriber and would like to learn more about our new publishing features, please feel free to reach out to your account manager.
If you’re not a Sysomos subscriber and would like to learn more about the new publishing and other great Sysomos features, feel free to contact us.