Archive for the ‘Customers’ Category

Sysomos, Now a Marketwire Company

Sysomos, Now a Marketwire Company A hallway discussion in 2005 led to the creation of Sysomos. Today, we are excited to announce that Marketwire Inc. has acquired Sysomos. Marketwire is a dominant leader in press release and content distribution, and workflow solutions for public relations, investor relations, journalists and communication professionals.

We started working on several social media analysis problems as a challenging research project in 2005. A lot has changed since then.

Today, Sysomos is a profitable business. We operate the most advanced social media monitoring and analytics platform, collecting and processing more than a billion new online conversations a month. We have two very successful products in our portfolio: MAP and Heartbeat.

Thousands of brands around the globe are using analytics from the Sysomos platform. The list includes boutique and international agencies, mid-sized companies and some of the world’s biggest brands such as Microsoft, Procter & Gamble, Coca-Cola, Disney and Shell.

Most important, we have been fortunate to build a team that consists of some of the most talented and dedicated individuals, bringing together innovation, technical leadership and superior customer service. As a very important milestone in our corporate evolution, we are now part of the much larger Marketwire family.

As the communications industry moves forward, the union between Marketwire and Sysomos makes perfect sense. Our common goal is a customer-centric approach to apply technology to meet the challenges of communicating in an ever-changing environment. Together, we will bridge the established world of communications services and the rapidly changing social media landscape.

Marketwire’s products and services will integrate social intelligence from the Sysomos platform to provide public relations and investor relations professionals, marketers and advertisers with better tools for their business needs. New products are in development to holistically address the needs of modern communications professionals. The integrated platform will have emphasis on ROI and measurable results to drive value.

Together, we are set to become the global leader in the communications industry. Continue reading the complete press release.

Nick Koudas & Nilesh Bansal
Sysomos Co-founders

Frequently Asked Questions

Q: I am a Sysomos user, how does this affect me?
A: If you are using any of our services (MAP, Heartbeat and Audience), you will continue to have access to them, along with the great support and superior customer service. Nothing changes except you now have access to resources and expertise of a much larger company.

Q: How does the acquisition affect enhancements to the Sysomos platform and new products?
A: We will continue to frequently release new product features and updates frequently. All three products – MAP, Heartbeat and Audience – will continue to evolve. Our engineering team is already working to develop more to meet your needs.

Q: What brings Sysomos and Marketwire together?
A: There is a natural fit and synergy between Marketwire and Sysomos. With access to thousands of clients, both teams will work together to revolutionize the communications industry. This synergy creates a set of unique offerings that will define the evolution of corporate communications. Sysomos will continue to lead the social media landscape, and smoothly integrate its products with Marketwire services. This union shows it is possible to keep pace with technological and sociological changes in communication and information sharing, and stay one step ahead and set the new standard.

Q: Who will be leading the team?
A: The two founders of Sysomos, Nick Koudas and Nilesh Bansal, will continue to lead the Sysomos division of Marketwire as President and CTO respectively, along with Michael Nowlan, Chief Executive of Marketwire.

Q: How do I get access to your products?
A: That’s simple; just contact our sales team at sales@sysomos.com, and we will send you all the details and pricing.

Congrats to Hill & Knowlton!

We’re always excited when clients win awards, especially when we’re involved in giving them a helping hand.

Case in point is Hill & Knowlton Digital’s Toronto team, which recently won two awards from the the Society of New Communications Research. One of the awards was a research report that H&K did for Waterfront Toronto looking at key online influencers. H&K used Sysomos MAP, our flagship social media analytics service, to identify online conversations in both independent and media blogs, and then created its report based on the data that was collected.

For more details on how the process worked, check out David Jones’ blog.

Welcome Aboard, GCI Canada

GCI Canada
Since Sysomos’ Media Platform Analytics (MAP) was launched, it has seen an enthusiastic reception from PR agencies looking to serve the needs of clients who want insight and intelligence about the ever-changing and fast-growing social media landscape.

Sysomos is excited to announce its most recent customer, GCI Canada, which selected MAP after an extensive review of social media analytics tools and services.

“The public relations business has been transformed by social media, and GCI is committed to remaining a Canadian social media leader within the public relations community through the continual application of superior technologies such as Sysomos,” said GCI Canada president Marion MacKenzie.

“We reviewed a number of social media analytics software. Sysomos was, by far, the most compelling in letting us deliver fresh insights to our clients, and be truly consultative, while helping our senior partners assist clients in meeting their challenges.”

Sysomos CEO Nick Koudas said PR agencies such as GCI Canada are discovering tremendous value in MAP.

“They like the robust features, the ability to get instant results, the unlimited number of queries, the ability to get sentiment and geo-demographic information, and the insight to create detailed reports for clients.”

Room 214 Selects Sysomos

We’re excited to let you know that social media agency Room 214 has selected Sysomos’ social media analytics services. Room 214 made its decision after it reviewed and worked with a variety of social media services and tools, selecting Sysomos platform for unique advantages it offers.

“We have worked with several social media monitoring tools, and recognize multiple advantages with the Sysomos platform, including their fully automated sentiment and detailed geo-demographics,” said Jason Cormier, Room 214’s co-founder.

Nick Koudas, Sysomos’ president and CEO, said leading social media agencies as Room 214 recognize Sysomos’ technology offers the kind of social media intelligence and insight needed to make strategic decisions and influence business choices.

“Sysomos gives companies the tools to measure, listen, understand and engage with the social media universe,” he said. “Social media analytics is quickly moving beyond monitoring activity, and Sysomos provides the leading-edge technology that is increasingly needed.”