Archive for the ‘Social Media’ Category

Content Marketing + Social Media = The Perfect Marriage?

content marketing social mediaHave you embraced content marketing yet? Have you bought into the idea that content is, in fact, king?

It’s difficult not to feel like the role and value of content has dramatically changed over the past year. It was not that long ago that brands were getting their heads around social media; now they have to think about becoming publishers. No wonder some brands have little idea about what to do given the landscape is changing so fast.

Here’s the thing about content marketing and social media: they’re both meant to attract eyeballs and, at the end of the day, drive transactions. In other words, they’re marketing and sales tools that can be leveraged to attract target audiences to change their thinking or behaviour.

It’s really as simple as that, although it can be difficult to tell given the hype surrounding content marketing and social media.

Here’s another reality: content marketing and social media have the potential to be perfect partners because while they share the same mandate, they address the challenges in different ways.

Content marketing involves the use of content – Webinars, videos, blog posts, case studies, whitepapers, etc. – to build a brand’s profile and provide existing and potential customers with some kind of value. By creating content that resonates, brands hope consumers will think of them in a different way, establish a relationship and, ideally, buy a product or service.

Meanwhile, social media is a way to engage and have conversations with consumers by using tools that allow for two-way dialog. Whether it’s Twitter, Facebook, Linked, YouTube, Tumblr or Pinterest, brands leverage social media to connect with consumers and, hopefully, have them connect back.

So what happens when you put content marketing and social media together?

If done right, the content created or delivered by a brand is distributed using social media services to target audiences looking to consumer content in different ways.

By using social media, brands can do a better job of getting content into the hands of people who may find it interesting or useful. As important, social media lets consumers engage with brands about this content.

In other words, content marketing and social media complement and support each other.

It explains why many brands are embracing content marketing because it provides more ammunition for their social media efforts. At the same time, social media can offer an effective distribution network for companies creating a lot of content.

Bottom line: content marketing and social media can be a powerful one-two punch.

More: For some other thoughts, Erin Nelson has a post on the “real magic” of content marketing, while Lee Oden has a post on five ways that B2B business can win with content marketing and social media.

Social Media Can Reinvent Anyone

Social media receives credit for many things, including its ability to have a major impact on societal and political issues.

What tends to sometimes get overlooked, but always makes me think twice, is its absurdity. This reality came to mind after reading this post about Mike Tyson on Mashable.

Tyson is such an infamous personality, constantly mocked by the world, that if social media can rebuild his fan base then you know it is powerful.

According to Mashable, Tyson has recently attracted four million fans across several popular social media services. There were also roughly 100 worldwide trending topics attributed to him.

Tyson isn’t the first fallen and B-level celebrity to use social media as a launching pad for new-found respect and stardom. Albert Brooks, Joan Rivers and Lindsay Lohan are amongst hundreds of others.

What is it about social media that makes it prime for comebacks?

The unfiltered microphone, the huge audience and reach and the fact it’s in real time and global are the obvious factors. The main reason though is social media embraces the weird and all things out of left field.

For someone like Mike Tyson, it goes beyond just tweeting and uploading. It is pure brand building. Social media is where you strategically build a brand and let your audience heighten its importance.

So if social media can work for Iron Mike, who’s next? I am waiting anxiously for John Rocker to finally hook up his Internet, and begin to let us know where he went wrong, and where his opinions now lie.

The Toronto Blue Jays Fly With Twitter

social media athletesIt pretty much goes without saying that professional athletes have a spotty track record when it comes to using Twitter.

The lack of social media savvy, unchecked emotions, immaturity and bad behaviour has made Twitter a toxic tool for a growing list of athletes who find themselves in a lot of hot water.

Given this reality, it is interesting to see how the Toronto Blue Jays are actively promoting how two of its young players, Brent Lawrie and J.P. Arencibia are using Twitter.

On its radio broadcasts, fans of the American League baseball team are encouraged to follow Lawrie (aka @brent_lawrie13) and Arencibia (aka @jArencibia9).

On one hand, it’s somewhat surprising to see a professional sports team embrace social media so enthusiastically. On the other, the Blue Jays are trying to establish a bigger foothold within the local sports landscape, which is dominated by the Toronto Maple Leafs hockey team, and connect with a younger demographic.

Arencibia, in particular, has become a keen Twitter user with more than 4,300 tweets and 85,443 followers. He tweets about the games and his teammates, of course, but also about his activities in Toronto and other interests such as updates on the NHL playoffs.

On its best, social media has the potential to be an effective way for professional athletes to connect with fans in a different way. It is a way for players to engage with fans, visa versa. As well, it provides athletes with a new platform to promote their own brands.

The key is making sure athletes understand the rules of engagement and how social media can be a powerful and dangerous platform if not used properly and with maturity. It makes education and common sense a crucial part of the experience.

It is interesting to see more athletes gravitate to social media. There will continue to be athletes who fumble the ball by using social media in inappropriate or dumb ways but these are exceptions to the rule that will attract the spotlight. At the same, there will be a lot of athletes who use it effectively and, in the process, change the dynamics of the athlete-fan relationship.

Twitter baseball

Pinterest Takes the Wedding World by Storm

In a recent article in USA Today, the large, highly profitable and influential world of weddings and brides have taken to Pinterest like a hurricane.

The fastest-growing social media network, which features photos, videos and graphics, is a natural fit to visually “pin” and display things that matter to you. Weddings tend to be a visual feast. See the connection?

Many people start planning their weddings from a young age, and the people who appeared in the USA Today article figured out how to lay out decades of plans and dreams via Pinterest.

If Pinterest steals the wedding photo market from Facebook, it would be a coup.

This is a niche market owned by Facebook as people tend to flock to it the day after the event and flood the social network with photos of their big night.

The entire wedding industry (which easily reaches into the billions in revenue) should begin to set up shop on Pinterest. From planners to bands to caterers to the brides and grooms themselves, Pinterest should become a wedding planning haven for anyone about to take the plunge.

The many options available for weddings is definitely a boon to Pinterest but the biggest impact will be felt by those tasked with making the tough decisions. No more vaguely describing what you want, or going all around town to find the amenities to bring your wedding to life.

Pinterest already estimates that tens of thousands of wedding related and inspired boards fill the forum. This is definitely only the tip of the iceberg.

In fact, Pinterest might mean the death of the beloved scrapbook as a whole, and a completely new way of collecting thoughts, hopes, dreams and sharing memories.

No more cutting and pasting. Everything seems to just literally be a few clicks of a button away.

So…Can I Investigate your Facebook Page?

If you’re worried about being asked to turn over your Facebook account during a job interview, then I am really happy you are reading this post.

My advice if asked is a very resounding “no”. Even if the word itself would be tough to say when asked, it still has to be the only answer.

It appears some employers want to hire based on who has the least amount of photos from fun trips to Cancun. Or maybe it is based on what someone enters as their sexual interest or religious affiliation.

Remove Facebook from the equation and how would you answer the following questions:

  1. Did you really like your friend Ryan’s status update?
  2. Do you really think The Hunger Games is better than Twilight? You said so on March 28th at 2:01pm
  3. So you’re Hindu?
  4. How interested in women are you?

You would rightfully never answer these questions in an interview. The same logic applies to allowing the person interviewing you to access your Facebook account.

Social media has made everyone a public figure and searchable via any search engine. You have to remember that people are putting your name into Google, and the freshest content (tweets, status updates, etc…) is being displayed.

Social media has connected us, but that doesn’t mean we have to waive our right to privacy.

Since stories of the employers and interviewers who asked for access to a Facebook account started to emerge, one would have to think the number of private accounts rose steadily.

Social media is powerful and when used right can help you land a job. Just make sure that it is your friend and not your undoing.

 

 

 

 

 

 

Blogging is Alive, Well and Thriving

blogging blogsLike a boxer that refuses to go down, blogs keep bouncing back even as new social media services such as Pinterest capture the spotlight.

A recent report by NielsenWire, which I somehow missed when it initially appear, suggested there were 173 million blog as of last October, compared with 35.7 million in October, 2006.

So, who’s doing all this blogging? Nielsen discovered the following:

  • Women make up the majority of bloggers, and half of bloggers are aged 18-34
  • Bloggers are well-educated: seven out of 10 went to college, a majority of whom are graduates
  • About 1 in 3 bloggers are moms, and 52%  of bloggers are parents with children under 18 years-old.
  • Bloggers are active across social media: they’re twice as likely to post/comment on video sites such as YouTube, and nearly three times more likely to post in message and forums.
So why are blogs so resilient and, arguably, coming back into favour? One of the biggest reasons may be the growing enthusiasm about content marketing. Blogs are a perfect fit for content marketing because they power original content that sits on a company’s Website, and they can be used to achieve multiple goals and reach a variety of audiences.
In other words, blogs are the work horses of social media.
They may not be particularly sexy or have great curb appeal but they get the job done for companies willing to make a sustained effort to provide some kind of value – be it educational, entertaining and engaging content.
For companies, these should be appealing reasons to have a blog to complement their other social media, marketing and sales activities.
So, why doesn’t every company have a blog?
For one, they are hard to do. It takes time, effort, creativity and resources to produce good blog content, which is easier said than done. Blogs aren’t something you can quickly whip off in 140 characters…or less.
Another thing about blog is there isn’t instant gratification. Sure, comments are great but they can be more difficult to get than a retweet or “Like”. For anyone looking for an easy win, blogs can be frustrating because of the work involved to make them happen.
The upside is blogs can deliver a variety of benefits and dividends depending on what you want to get out of them. Perhaps the most important given the focus on content marketing is blogs can generate content that can be repurposed for lots of different things.

Will Brands Ruin or Super-Charge Pinterest?

Like any social media network that gains traction, the initial surge is led by people looking for a new way to consume or share content, or communicate with friends and family.

As a social network becomes popular, it is only a matter of time before it captures the attention of brands looking to connect with consumers. A classic example is Facebook, which not only embraced brands but created a new platform, Facebook Pages, so they could establish a stronger and better presence.

As Pinterest continues its impressive growth, one of the big questions is the impact of brands, which are likely salivating when they look at the 12 million active users and the amount of referral traffic.

Will brands ruin Pinterest by making it more commercial and transaction-oriented. Or will brands make Pinterest even more fun and entertaining by adding a new element to the mix?

While it is too early to assess the impact of brands on Pinterest, the thing that may keep brands in check is how Pinterest is a no-frills platform – at least for the time being.

The lack of bells and whistles is a key part of Pinterest’s appeal because it makes the service easy to use. There aren’t a lot of moving parts to distract or overwhelm users, which makes content paramount.

Unless Pinterest changes how it looks and works, brands will have to compete for the attention of consumers by delivering engaging, compelling and interesting content. If your photos, graphics or images have no curb appeal, you’re dead.

This reality could make it challenging for brands to establish strong footholds on Pinterest because they will need to be creative and think out of the box. Unlike Facebook, a brand won’t be able to super-charge its efforts by holding contests or giving away free pastries to become popular.

For Pinterest, the reality of having brands as part of its ecosystem will be an opportunity and a risk.

On one hand, Pinterest could benefit from having lots of brands because it could provide key pillars of its business plan – e.g. advertising and sales commissions. At the same time, however, Pinterest has to be careful not to change too much to accomodate what brands want.

In other words, it is going to be a delicate balancing act.

What do you think? Will brands ruin or enhance Pinterest?

For more thoughts about brands and Pinterest, check out this infographic by Maxymeiser.

Can Social Media Win a Presidential Election?

The question about the role of social media in politics has been asked many times (even on occasion by this blog). It is a very important question, and with every election we inch closer to an answer.

A new study by NM Incite believes social media buzz is directly related to the eventual winner of an election.

It is easy to see why social media plays such an integral role in any national or global political decision. Though, it is still a bit of a mystery if the research is there to completely prove its ability to crown winners.

Personally, I think we still have to create the connection between a blog post or tweet and actually feeling empowered enough to go out and vote. While interest in voting is reportedly growing (based heavily on social media activity), there is still a way to go.

While the study doesn’t feel that conclusive, it is another feather in the cap for the reach and proclivity of social media. What started with Barack Obama seems to have been carried on to a high degree of success.

Based on what has occurred in the past few months, the Republican Party has been a consistent topic throughout the digital world. While this is due to their current primaries, if this carries over does it mean the Democratic Party is in trouble?

My guess is the answer is “no”. The Republican Party is on the tip of most tongues, but it has been far from positive, especially considering Barack Obama has not needed to enter the race yet.

What are your thoughts? Do you believe social media buzz is a predicator for who will win the election?

Social Hunger for The Hunger Games

While I’ve never read the books and I haven’t seen the movie yet, I still feel like I know almost everything about The Hunger Games from just listening to people talk about it. People seem to go nuts for The Hunger Games. It’s breaking box office records. It’s also causing quite a stir in the social media world. Today, I decided to take a look at just what kind of a stir it’s producing.

Using MAP, our social media monitoring and analytics software, I dove in to take a high overview of the social media talk about The Hunger Games. I started by looking at how much conversation was going on since the beginning of the year. Because there was so much hype around this movie, I thought it was fair to look at the lead up time as well. From January 1st to today, I found 233,070 blog posts, 67,567 online news articles, 177,162 forum postings and 9.3 million tweets.

 

Looking at that data over time, we can see that hype about the movie started ramping up near the end of January. We can also see that the day of the film’s premier, March 23rd, is when the talk peaked as people got excited about it’s release.

From the beginning of the year to today there was about 9.8 million social media mentions of The Hunger Games. While there seemed to be a lot of hype around the movie coming, the majority of it came after the movie started showing and people started talking about it. Since March 22nd (I started a day before the official opening date because they had late night showings the night before) I found 5.4 million mentions of the movie. That means that more than half of the mentions in the social space occurred in the last two weeks. In 14 days there has been 90,693 blog posts, 31,511 online news articles, 87,687 forum postings and about 5.2 million tweets about The Hunger Games.

Now, I thought that The Hunger Games was aimed at teenagers like the Twilight books and movies. However, when I dug into the demographics about the people talking about The Hunger Games over the last 2 weeks I found that it was actually Generation Y making the most noise about it. When I looked at the age of bloggers who were mentioning The Hunger Games I found that just over half of the blogs were written by people aged 21-35 (51.4%). Teenagers (those 20 and younger) actually talked about it as much as parents (those aged 36-50), who both accounted for 22% each.

I also found that women seemed more inclined to talk about The Hunger Games than men. Women bloggers accounted for 70% of all the blogs I found mentioning the movie or book in the last 2 weeks.

Over on Twitter, I found almost the exact same story. On Twitter, men talked a bit more about the movie and accounted for 37%, but women still made up the majority with the other 63%.

When I looked at some text analytics to get an idea of what people were saying about The Hunger Games, I found that most of the conversation seemed to talk about the characters and the stars of the movie. The names were popping up on both the buzzgraph and word cloud. Something else I noticed was that both the buzzgraph and word cloud also show that “Twilight” was being mentioned a lot with The Hunger Games (which means I was right about that).

Lastly, I pulled up some of the most retweeted tweets about The Hunger Games in the last two weeks. It seems that the majority of the tweets were made on opening night. The tweets were either people talking about their excitement for the opening, or telling their followers to go see it.

Did you see the movie or read the book? Did you tweet about it?

The Facebook and Google Rivalry Heats Up

Facebook and Google, the two digital behemoths, just can’t seem to get along.

Don’t be fooled, this is not a David vs. Goliath situation, but more along the lines of two giants battling it out for digital supremacy.

Back in January, I posted a post article about Google potentially opening the door to search engine rivals. Lo and behold, it seems the door has opened much wider than initially anticipated.

Recently, word leaked that Facebook might be creating a strategy to get into the search engine fray. This is an interesting counter-attack to Google entering into social network (albeit to mixed results) last year.

Facebook may never admit they are going for the jugular, but by assembling a team of engineers to work on a search engine does send a powerful message.

The message is not just directed at Google. It is another sign to users and admirers that Facebook is are more than just a social network; it is quickly trying to become the entire Web.

It’s too early to make assumptions or wonder how a Facebook search engine will improve on Google’s, but you should never underestimate Zuckerberg and company.

This isn’t to say Google is on the precipice of being a thing of the past, but how many more digital markets can Facebook corner before someone has to raise some monopoly and ethics questions, or before others just stop trying.

Social media can be a ruthless world. A world where those on top can find themselves on the bottom very fast. Especially, when it feels at every turn that Facebook has a personal vendetta against you.

Maybe it is more of a David vs. Goliath situation than originally thought.