Tag Archives: community management

Audible needs no introduction. The company is one of the pioneers on the web, having brought audiobooks to the connected, tech-savvy consumer. The service has a loyal fanbase of customers ranging from the very young to those who’d classify their age as ‘mature’. Audible is a global brand, stretching across North America, Europe and all the…

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You’ve spent a lot time and effort growing your online community to get where you’re at today. You have a great group of people who are interested in interacting and championing your brand, but it’s not quite enough. The great thing about online communities is that they’re living organisms. They’re always changing and, maybe more…

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Did you hug a community manager on Monday? Even virtually? If you did, you weren’t alone. This Monday was the 5th annual Community Manager Appreciation Day. A day to celebrate the tireless people that work hard (probably harder than you think) to make sure that their brand’s communities and audiences are constantly informed, entertained and…

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Today is Community Manager Appreciation Day, a day to thank the many community managers out there that work tirelessly (and sometimes at insane hours) to make sure that brands and their audiences are always getting the best experiences possible. Over the past few years the role of a community manager has become more prominent as…

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Last week we put up a post that noted that I was attending CM1, a conference for community managers to share and learn from one another. In that post I shared some resources that I thought community managers would find useful and tried to kick off a conversation that other community managers could join in…

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Today I’m at CM1, a conference for community managers, taking place in Toronto. Just think that 10 years ago there was no role at a company called a community manager. Today though, many companies have community managers (or sometimes they call them social media managers) and we have whole conferences set up around learning and…

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Happy Community Manager Appreciation Day! What’s this, you ask? Well, Community Manager Appreciation Day (CMAD) was created back in 2010 by Jeremiah Owyang to celebrate the tireless efforts of community managers around the world. Community managers spend their day acting as a bridge between their company or brand and the world at large. At any…

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