Tag Archives: e-mail

Ever since e-mail emerged as a mainstream communications tool, there has been a battle to control the inbox. Even the most disciplined people have trouble managing the ever-growing number of e-mail messages flowing into their inboxes. Unfortunately, the problem is getting worse as social networks create entirely new inboxes replete with updates and private messages…

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GMail’s outage yesterday attracted a lot of attention, particularly from people who really rely on the e-mail service for their business and personal lives. To get a better handle on how people reacted to GMail being unavaiable, we used MAP to focus on the sentiment before and after the outage. On Monday (August 31), the…

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