Posts Tagged ‘google buzz’

Wrestling with the Value of Google+

Within the digital landscape, the new kid on the block is Google+, which is Google’s latest foray into the fast-moving world of socia. media. To date, Google has failed to establish itself as a strong social media player in the wake of Google Buzz‘s modest foothold and Google Wave’s failure.

So what should the world think of Google+? Does it have enough to establish Google as a serious social media player? Is it a threat to Facebook, as well as other services such as Twitter and Quora?

Based on a light dive into Google+ after receiving an invitation from a friend, my assessment is an unequivocal “I’m not sure.” Sorry for the lack of a definitive judgement but it is hard to get a good handle on Google+’s potential until it has more time to mature and, as important, attracts a critical mass.

There are some things that I like about Google+. In particular, it’s the ability to divide your social world into different “circles” depending on your personal and professional interests. Rather than putting them into a single bucket like you do with Facebook, Google+ makes it easy to divide your world.

In my case, I created circles for friends, family, acquaintances, clients of my consulting business, hockey and mesh (the conference that I co-organize). These circles make it easy to share information and content with different groups, which means you can avoid posting photos of your family vacation to your clients.

The downside of circles is you need to build them from scratch, manually adding contacts pulled from your GMail account. (You can also pull into contacts from Hotmail and Yahoo). This is a time-consuming process that has a few annoying glitches. For example, there’s no obvious indication a contact has been added to a circle unless you hover over them, and Google+ doesn’t deal with people who have multiple e-mail addresses.

In some respects, Google+ reminds me of Google Buzz, which attracted a lot of attention but wasn’t different enough to establish a strong enough foothold within the social media landscape. That said, Google+ is a different beast from Buzz because it looks and feels more like services (Twitter and Facebook) that people understand and use often.

The big question is whether Google+ has enough to wiggle its way into enough people’s social media portfolios. It is going to be a huge challenge because Google+ needs to convince people it has compelling features that Facebook doesn’t offer. This will likely become more apparent over time, although you can expecte Facebook to counter-attack quickly.

I do not believe Google+ will become a Facebook-killer but it does appear to have enough potential to emerge as a viable rival to Facebook.

More: Robert Scoble has an interesting take on Google+, suggesting it could become a social network for “geeks and early adopters and social media gurus” to “talk free of folks who think Justin Bieber is the second coming of Christ”.

Sysomos Now Captures Google Buzz

Since Google Buzz launched a week ago, it has attracted more than nine millions users intrigued by Google’s attempt to establish a stronger social media foothold.

One of Google Buzz’s features is that a user’s original content has an RSS feed, which means their activity can be indexed and monitored.

As a result, we will be adding Google Buzz’s original content to our extensive database as a blog source. This means, Sysomos MAP and Heartbeat will include Google Buzz as well. Over the next few days, you will start to see Google Buzz content in your dashboard – with more content appearing as our system indexes more content.

To be clear, we will only be adding original content. A lot of people are using Buzz to distribute content from their blog RSS feeds, Twitter updates, Picasa, Flickr and Google Reader. We have added specific checks to make sure that these duplicates do not get in the system.

What’s the Buzz About Google Buzz

It’s been nearly a week since Google Buzz was unveiled amid speculation it was going to be a Twitter and/or Facebook-killer. So, what is the buzz about Buzz now that people have had some time to use it?

In terms of sentiment, 42% of the conversations are positive, 44% are neutral and 14% are negative. This reflects the mixed reaction that Buzz has generated. Some people believe it’s a major strategic foray by Google into the world of social media, particularly because of the fact it’s built on top GMail, which has 175 million users/month. Jason Calacanis, a high-tech entrepreneur, for example, describes Buzz as “brilliant”.

This positive sentiment is tempered by people who are less than impressed with Buzz. Among the negative criticism is that Buzz doesn’t seem to have any compelling features that would prompt someone to leave Facebook and Twitter, or use them less often.

Steve Rubel, a well-known blogger and public relations executive, suggests that Buzz was created to protect GMail’s advertising revenue from Facebook, as opposed to Google looking to get into social media.

While Buzz attracted a lot of attention when it was launched on Feb. 9, the blogosphere’s interest has dropped off, perhaps because Buzz is not the out-the-gate smash-hit that many people expected.

As far as the leading keywords, GMail is at the centre of the most conversations. Not surprisingly, there are strong links to “Twitter” and “Facebook”, as well “network”.

Speaking of Twitter, Buzz has generated a lot of tweets in the past week – nearly 500,000, which isn’t surprising given Twitter users are likely enthusiastic users of Google services such as GMail and search.

What’s interesting – and different – about the conversations on Twitter is the amount of talk about privacy after people complained that Buzz was publicly disclosing their lists of followers and who they were following.

What’s In Your Social Media Toolbox?

The launch earlier this week of Google Buzz has put the spotlight on the social media universe, and whether there’s an effective way to deal with the growing noise-to-signal ratio.

Among other things, Google Buzz may prompt some people to consider about their use of social media services, and whether there’s room in their “digital toolbox” for Google Buzz to sit along aside services such as Twitter, Facebook, LinkedIn, Ning and MySpace.

One of the big challenges facing Google Buzz is convincing people to give it a whirl when they’ve already got tools that provide much of the same functionality. While Google Buzz has some nice features, it might not be enough to get people to switch. It’s like getting Coca-Cola drinkers to try a new product from Pepsi that may just be the best soft-drink ever created.

In some respects, Google is a late-comer to the social media party even though its portfolio includes Blogger (blogging) and Orkut (social networking). To date, Google’s social media track record has been, at best, mediocre. For example, it purchase Jaiku a couple of years ago to get into the micro-blogging market, but Jaiku has pretty much disappeared from the scene.

As a result, Google is attempting to play catch-up by leapfrogging the competition. Google Buzz isn’t really an attempt to take on Facebook or Twitter but a move to provide social media users with a completely different experience that integrates all of your social media activity into a single “portal” – aka GMail.

It’s an ambitious project given that Facebook, Twitter, LinkedIn and MySpace have such large followings but using Google’s use of GMail as the platform to establish a beachhead makes a lot of sense.

For Google, the success of Google Buzz will depend on whether the features resonate with users who seem pretty content with what’s currently in their toolbox. If Google Buzz can offer a new and different social media experience, it might change the landscape in a major way.