Posts Tagged ‘google’

Has Google Opened the Door to New Search Rivals?

As Google scrambles to establish a strong social foothold, it has unveiled a new version of its ubiquitous search engine called Search Plus Your World.

While it may make sense for Google’s social strategy, it’s a controversial move because it arguably biases search results by putting Google+ front and centre. In particular, Danny Sullivan, one of the leading search engine analysts, has been extremely vocal about how Google’s new initiative had made its results less relevant.

Meanwhile, John Battelle has a thought-provoking blog post on how Google+ represents a conundrum for marketers and anyone interested in being found via Google search.

Given Google’s new bias for Google+, he suggests brands and people who care about search results will have no choice but to be on Google+ because their Web sites and blogs will rank below their Google+ profiles.

In many respects, Google has diluted the accuracy and relevance of its search results by placing the interests of Google+ above the interests of people seeking high-quality search results. That said, Google is a business as opposed to a public utility so it will clearly do things that serve its own interests without alienating its users in a significant way.

A Strategic Error?

Based on first impressions and the strong pushback from the Web community, Google has made a key strategic error in thrusting Google+ into the spotlight so aggressively.

As much as many people are die-hard Google search users, Search Plus Your World may given people news reasons to consider alternatives such as Bing, which has made solid market share inroads recently.

Blekko, Anyone?

At the same time, Google may have opened the doors to new rivals. Despite Google’s dominance, there have been a steady string of search startups who believe they have a better mousetrap. This includes well-financed startups such as Cuil, Powerset and Blekko.

The big problem has been while these startups may offer better results, Google users are so entrenched in their behaviour they can’t go through the aggravation of switching, let alone see whether a startup is a better experience.

But the launch of Search Plus Your World may provide search startups with a much-needed window of opportunity because it prompt even entrenched Google search users, including myself, to seriously consider and check out other options.

The reality of the digital world is there’s no such thing as guaranteed market dominance given other services are just a click away. This applies to Google, which has enjoyed a long and easy reign as search’s top dog.

If a new search engine captures the imagination of people, including influencers and mavens, it wouldn’t be farfetched to suggest Google could lose some market share in a heartbeat.

For the past few years, search startups have been looking for a crack in Google’s armour. With the introduction of Search Plus Your World, Google may have given startups what they’ve been seeking.

More: Another interesting read is CNet’s Peter Yared’s post, which includes this strong assertion:

“As I’ve written in the past, Google well knows that its search results suck, and over the past few years, it has started to short-circuit those results by putting more and more direct “answers” at the top search pages. That, of course, makes the search results themselves less and less important.”

The Mysterious Growth of Google+

Ever since Google+ launched last June, one of the most fascinating elements has been trying to get a sense of its growth, potential for adoption, and how people are actually using it within a world dominated by Facebook and Twitter.

What makes this social spectator sport difficult to understand is how different metrics are being applied.

In some respects, it makes Google+, the cricket of social media because you can see activity but you’re not quite sure what the rules are.

A good example is the buzz (pun, completely intended) about an Experian Hitwise report that suggests Google+ attracted 49 million U.S. visitors in December – a development glowingly described by Mashable as “massive”.

Meanwhile, Paul Allen, an analyst and the founder of Ancestry.com, told the Daily Mail recently that Google+ now has more than 62 million members. Allen also bullishly expects Google+ to have 400 million users by year-end.

It certainly sounds impressive until you head over to Compete.com, which reports Google+ had 14.3 million unique U.S. visitors as of late-November – a number that had grown less than 10% since late-September.

People Really, Really Want Google+ to Succeed

To be honest, it’s a bit of a head scratcher about who to believe. From the outside looking in, it seems like people really, really want Google+ to be mega-successful so it can become a viable and sizable rival to Facebook.

By trumpeting Google+’s growth, it could make individuals and brands think that maybe it’s time to climb on board given the train is beginning to gain momentum. After all, no one wants to be seen as being late to a social media party.

On the other hand, it’s challenging to grasp Google+’s apparent growing popularity given it doesn’t come up much in conversations with brands looking to establish or enhance their social media foothold.

From my personal experience, the digital and Web savvy are using Google+ or, at least, have signed up for the service. I’ve also heard anecdotally Google+ has become popular with photographers because it displays photos beautifully. Otherwise, Google+ doesn’t seem to have really resonated, at least not enough to think it will rival Facebook any time soon.

At this point, it is difficult to know what to believe. Is Google+ really becoming the greatest social thing since sliced bread, or is the excitement about Google+’s growth exaggerated or over-hyped?

Any insight into Google+ – good, bad or indifferent would be great. For those of you who have embraced Google+, what makes it so compelling, and how has it affected how your use of other social media services?

 

The Advantages and Disadvantages of Google+ Pages

As discussed in a prior post , the social media tug of war between Google and Facebook is now officially an arms race.

Google+ has worked hard to establish a social media foothold and, in the process, take some marketshare from Mark Zuckerberg & co., despite the polarizing affects of Google+.

With more than 40 million users, Google+ is now a digital arena with the potential to become another valuable resource for brands to find their audiences. Similar to Facebook, Google+ Pages is a free service that will provide brands with another place to establish a strong digital foothold and establish stronger relationships with consumers.

Truthfully, the similarities between Google+ Pages and a Facebook Fan Page are eerily present. That said, there are some benefits that separate Google+ from Facebook Pages, and should appeal to both sets of users (brands and users). These include a thorough search element, a new SEO tactic by utilizing the “+1”, and much more focused demographics due to their “circles” feature. These are distinct differentiators.

The detractors already have their claws sharpened, pointing to security issues and lack of administrative ease as negatives. Right now, the competition for the hearts, minds and focus of brands is being won by Facebook. But does this has much to do with Facebook’s familiarity as opposed to the above mentioned disadvantages?

Facebook’s familiarity and strong brand is definitely a part of it but you can’t deny that Facebook executes their Facebook Pages remarkably well. The newsfeed, ads and tab features, which essentially create a website within the Facebook margins, make for an engaging communication experience for brands and fans. And from sneak-peeks, Facebook Pages are going to become a lot more Website-like in the near future. Google+ also lacks in comparison to Facebook when it comes to engagement features such as contests and polls.

With social media there is always the reticence to never be “the first in the pool”. This can explain the trepidation we are seeing with Google+ and Google+ Pages. But as we have learned, what is in second place today can easily pull ahead tomorrow. The torch can be reluctantly passed in the blink of an eye.

The challenge for Google+ is making itself more relevant and valuable to brands, particularly given brands have to determine much time, energy and money they will invest to having a social media presence. For Facebook, the launch of Google+ Pages means it needs to continue to innovate and force Google+ to continue to play catch up.

Will Google+ Pages Drive Google+ Adoption?

Google+ has attracted more than 40 million users since its launch a few months ago but, in some respects, the jury is still out about whether can establish itself as a tier-one social media service.

For the new features that Google+ has unveiled, Facebook has countered with similar features. Competition is always a good thing but the challenge facing Google is getting enough traction that it can move beyond the early-adopter and the curious to become an entrenched part of the social media landscape.

In this context, it will be interesting to see the impact of the launch of Google+ Pages yesterday. Like Facebook Pages, which are poised to go through a major overhaul that will make them look more like Web sites, Google+ Pages give companies another social presence they can use to deliver content, drive engagement and build relationships.

Easy to create, Google+ Pages give companies another way to integrate themselves even deeper within the Google ecosystem. At the same, it will provide companies with a vehicle to marry social media and search, which is a good thing given the growing emergence of social signals in search.

Not surprisingly, Google+ Pages received mixed reviews. Slate, for example, contends that Google+ Pages won’t save Google+ because Google+ is attracting enough traffic to make the service valuable or interesting. On the other hand, ClickZ suggests there are lots of reasons to care about Google+ Pages.

Regardless of where you stand on Google+ Pages, Google had little choice but to launch them given the popularity of Facebook Pages. As important, Google is counting on the growing appetite by companies to enhance and expand their social footprints to drive Google+ Pages and, in turn, give consumers more reasons to embrace Google+ Pages.

So what do you think? Can Google+ Pages jump-start Google+’s growth and adoption by companies and consumers?

More some tips on what to do before getting a Google+ Page, IT Business offers up five things you need to know.

Is YouTube the Most Important Social Media Service?

Here’s the thing about social media: it fueled by innovation and creativity while being layered with many elements of human nature.

Over the past five years, our lives have been significantly changed by social media but there is heated debate over which services have been the most influential in our lives.

I would suggest the social media service with the most impact is YouTube. It can even be argued that YouTube is one of the greatest innovations in the modern era. Social media services come and go – Friendster, Bebo and MySpace – but there will most likely never be a substitute for YouTube.

Granted, you have to acknowledge the popularity of other social media networks when discussing the success of YouTube given they have allowed YouTube videos to be easily embedded. Even on its own, YouTube was worth the $1.6 billion that Google paid for it, and has seen very few speed bumps during its rise.

If is a knock against YouTube and its success, it has been the use of illegal content to attract in users. This might be accurate but it is a small part of its success, if not a mere footnote.

YouTube has been difficult to monetize but it seems to be overcoming that hurdle as well given in-stream advertising among other ventures coming into play. In fact, at this point in time the future is incredibly bright for YouTube when you consider people spend about one billion minutes on YouTube each day collectively.

Smartphones have only helped YouTube as they all come with video cameras and the ability to upload content instantaneously. This has turned just about everyone into amateur auteurs, while filling the coffers of YouTube.

Some would argue Facebook is the predominant social media serviced while others would suggest Twitter but from my perspective YouTube rules the social media universe, and with apologies to Vimeo, there isn’t a strong competitor in sight. At least, for now.

Sysomos MAP Now Integrates Google+

Google+ may be the new kid on the social network block, but that hasn’t seemed to hinder it in any way. Making it’s debut just over three months ago, Google’s own social network now boasts over 50 million users. Despite the fact that brands have not been officially invited to join in on the Google+ party yet, it doesn’t mean that people aren’t already there talking about them.

This is why we’re super excited to announce today that Sysomos MAP is the first social media monitoring and analytics tool to incorporate Google+ into it’s arsenal. MAP users can now search out key public conversations that pertain to them in the Google+ network. These searches can also be done using boolean operators so that you can find the conversations that matter most and cut through the noise. Sysomos is so far the first and only monitoring and analytics company to allow brands to do this.

 

Not only will MAP users now be able to search out public conversations on Google+, but Sysomos is also bringing it’s industry leading analytics to the party. Users will be able to view a buzzgraph, which shows how words are being used and connected to the search term(s), for their searches. As well, we’re also very proud to say that our industry leading sentiment analysis will be applied to Google+ just as we do with other social networks we cover.

 

MAP is already a tool that is unique to the industry by allowing in-depth research and analysis that enables users to tap into social media conversations with unlimited search results from within a two-year revolving window to identify key influencers, topic and themes; gauge sentiment and competitive position and dig deep into data to uncover age, gender, profession, location down to city level and more. With our latest edition of Google+ we’re happy to make this tool even more unique and useful. This is our first iteration of working with the Google+ platform and expect many great updates to be coming shortly to make searching and gaining insights from Google+ in MAP even better.

If you’re already a Sysomos MAP user, please don’t hesitate to contact your account manager to find out more or ask questions about searching Google+ within the platform. As well, keep your eyes out for an email highlighting this and other great Sysomos updates coming a bit later in the week.

Google+ Goes Live and the Results are Amazing

We all know Google+ had an excellent invite-only run that not only saw the number of registered users climb to more than 10 million but, not surprisingly, it also created an exceptional amount of buzz. (No pun, intended!)

Expectations for Google+ were extremely high, and they have continued to rise since it went live. Since Google+ went public last week, its stock in the social media world has climbed in a major way. The uptick in traffic was prolific, spiking more than 1200%, according to Hitwise.

Word throughout social media is that on its inaugural day of opening itself up for public consumption, Google+ surpassed Twitter to become the third most popular social media site behind Facebook and YouTube. If this is true (and indications are it is), then Google+ is even more widespread and popular than initially thought.

Google Dominating Some Demographic Sectors

What’s impressive is Google+ is beginning to see some dominance in certain demographics, which will bolster in its future growth and competitive positioning against Facebook. The early metrics suggest Google+ could – and this is a big could – catch up to Facebook in terms of users some time down the road.

Are you becoming a believer yet?

Facebook’s new and controversial Timeline, coupled with growing concerns about privacy and possible membership payment (which will never happen, even though that never stopped people from believing it), could boost Google+ even further into the forefront of social media.

Time to Embrace Google+

The potential of Google+ is fascinating from a competitive standpoint and a user’s perspective. Should we be getting ready to add another social network to our already flooded personal digital agenda? It is beginning to look that way and it won’t be long before those who aren’t on Google+ will be feeling left out in the cold.

Are you on Google+ yet? Has it made you use Facebook less often?

Facebook Mixes Things Up….Again

Update: There was a flurry of announcements yesterday at Facebook f8 conference in which a number of significant changes were unveiled. Some of the changes include:

- A ticker that will display relevant songs, films and news stories based on your social graph, fuelled partnerships with NetFlix, Spotify, Rdio and Yahoo

- A new set of verbs that can be used to interact with content. Instead of just having to ‘like’ a post,  you can also ‘watch’, ‘hike’, ‘cook’, ‘bike’, ‘listen’, or ‘read’ people’s updates.

- A new protocol and API called Open Graph that will make it easier for external Web sites to integrate with Facebook. This will replace Facebook Connect, and, in theory, allow Facebook to extend its tentacles far and wide across the Web.

- Once again Facebook is in a state of flux, with change on its mind.

A New Way to Subscribe

The newsfeed has been altered and beyond that it seems Facebook is trying to raise the bar within the social media world again (or copy Twitter and/or Google+, depending on how you look at it).

Their implementation of a feature that lets you subscribe to the people you find interesting without being friends with them signals a new philosophy.

The launch of the “subscribe” feature felt a bit too muted. While it may not have attracted a lot of attention, it is big deal when you think of how it changes the way Facebook allows us to communicate because we can now cut ourselves off from certain friends and their status updates. It changes the information we will see on our newsfeed and, in general, our newsfeed can be filled with updates from online personalities and celebrities as opposed to our actual friends.

The “subscribe” feature provide some control over your newsfeed, whereas before you were subject to the status updates of all your friends, regardless of relevancy or interest. If there is someone who you find compelling, you can subscribe to them, which means their updates will provide news for your feed.

You can subscribe to people you don’t know, which is a sneaky way of saying athletes, celebrities and journalists (is this sounding a bit familiar?). This makes sense because most celebrities on Facebook won’t friend you, so this opens up a world of access and creates great branding opportunities.

The subscribe feature also lets you dictate how much of anyone’s news will appear in your feed, even if you subscribe to them. Your choices include all, most or important. This shows the technology and its sophistication has comes a long way in the past five years. I am a bit on the fence as to whether control of your newsfeed is aligned with Facebook’s main tenets of connection and communication.

Facebook obsession with constantly re-inventing itself is strange but you can’t argue with results. At the end of the day, it seems that social media is anything but static and the kings of it match the medium change for change.

Six Tips to Deal With Social Media Overload

Ever since its launch in June, I have been trying to get my head around Google+.

It’s not so much the features and benefits but how to fit Google+ into an already crowded and time-consuming social landscape.

It’s difficult enough keeping up with the tsunami of blog posts, comments, tweets, updates, linking and sharing without having yet another social media service vying for my attention.

It means I haven’t spend much time with Google+, although I have good intentions to embrace it or, at least, get a better appreciation of it. But with Facebook, Twitter, LinkIned, blogs and a bunch of content aggregation tools battling for attention, it has been challenging getting Google+ into the mix.

I’m pretty sure the challenges that I’m encountering are becoming more widespread as our use and consumption of social media increases.

According to a recent Nielsen study, social media now accounts for 22% of all time online. The big challenge is making sure that the growing consumption of social media doesn’t become overwhelming.

With that in mind, here are some tips to avoid being overloaded by social media:

1. Be sure to create distinct goals for using social media. It’s about being focused on what you want to get out of social media as opposed to simply using it. Without a plan of attack, there’s a high possibility of killing time with no productivity gains.

2. Be disciplined with your time. Be honest and pragmatic about how much time you can realistically invest in social media to achieve your goals or needs. This has to include your professional and personal activity.

3. Create a schedule for using social media…and then stick to it. Allocate slots during the time to use social media. It could be several 15-minute chunks thorough the day, or 30-minute slots in the morning, mid-day and after work. It might be helpful to look at social media as a reward for being focused for a certain period of time.

4. Pick your poison. Social media is a giant buffet, overflowing with lots of attractive options. And much like a buffet, it is hard not to overeat. To avoid over-consumption, you need to eat enough but not too much. It means picking social media services offering the best bang for the buck, rather than using every social media service on the assumption that more is better.

5. Adopt a one in/one out approach. It’s perfectly acceptable to explore a new service but you may want to consider embracing it only if there’s capacity within your social funnel, or getting ridding of something else that is no longer compelling, interesting or valuable. This helps to keep your social media portfolio manageable and do-able.

6. Use a multi-service management tools such as HootSuite, TweetDeck or Seesmic that make it easy to get a quick handle on a variety of social media services and, as important, let you post to different services at the same time.

How do you avoid social media overload. What approaches, techniques or tools do you employ?

Does Anyone Care About the Blogger Refresh?

For the interesting services that Google offers, one of the most mysterious is Blogger.

Since Google purchase Pyra Labs, which owned Blogger.com, it is almost like Google has happily ignored it. In the meantime, WordPress has emerged as the dominant blogging platform, while Tumblr has also become popular and Twitter is the dominant micro-blogging service.

The curious part about  Blogger is how Google did nothing with it to the point where it looked antiquated.

It begs the question why did Google has not be more aggressive with one of the world’s most popular blogging services? There might not be a good answer but you can’t help but think Blogger has failed to capitalize on its potential over the past eight years.

This makes for interesting discussion given Blogger just introduced a “fresh new look” with a design overhaul that came after Google did interviews to “identify how to make Blogger even easier and more enjoyable to use”.

The question is whether anyone cares. If you look at Blogger’s traffic, the number of unique visitors in the U.S. has tumbled by 50% over the past year to about six million/month (See the graph below).

The problem with Blogger is it’s not cutting-edge or cool. For anyone starting a blog, WordPress would be front and centre because it offers more flexibility by offering hosted and self-hosted options. As well, WordPress has an army of developers supporting the platform, which means you can do just about anything  imaginable. I’d also pick Tumblr way ahead of Blogger.

WordPress’ popularity and robustness as a content management systems has also seen it become increasingly embraced as a platform for Web sites, not just blogs. In comparison, Blogger, until recently, was pretty much the same as it was in 2003.

Blogger may be the latest property be impacted by a broad design refresh that Google is currently implementing but I doubt it will make much of a difference on how the service is perceived or used.

 

For more thoughts on Blogger’s decline, eConsultancy has a good read asking whether it’s a matter of too little, too late.