Insights From A Day Of Learning About Community Management

Last week we put up a post that noted that I was attending CM1, a conference for community managers to share and learn from one another. In that post I shared some resources that I thought community managers would find useful and tried to kick off a conversation that other community managers could join in on.


As well, in that post I promised that I would share some of the key insights that I took away from that conference.

True to my word, today I wanted to share a Storify that I put together during that conference.

Below you will find some of the best and insightful tweets that I took from the audience at CM1 during most of the day’s presentations. The Storify is a bit long as I combined the whole day into one story, but if you’re a brand that is focused on engaging with your audience or a community manager looking for some ideas and inspiration, it will definitely be worth the read.

Read the Storify from CM1 below and leave us a comment to let us know what you think about some of the ideas presented or share with us some of your best community management tips.

As well, if you’d like to see the slides from most of the presentations for yourself, you can find them here.

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