Social Media Monitoring, Search and Analytics

The go-to research engine to retrospectively uncover online conversations to gain
insight, pitch new business or track future data and alerts with a single click.

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Research and Listen to 200+ Billion Social Media Conversations

Every day consumers share billions of experiences across social that impact brands, products, and industries. Marketers need a flexible solution that allows them to monitor social media for relevant mentions and instantly access insights, so they can stay ahead of the game. Sysomos Search offers a powerful social analytics and research platform, engineered to help you quickly make sense of mass amounts of social data, surfacing only the important insights that make for better, data-driven decisions.

Market, Topic & Trend Research

Research your brand, industry, and or an upcoming pitch to analyze conversations, glean key insights and identify trends

Powerful Audience Insights

Segment audiences to better understand what they care about and other related interests or keywords which could inform your listening strategy

Inform Business Decision

By harnessing the voice of the customer, product development, media buying team, crisis communications and other departments can save time and money


Sysomos is a trusted
platform for amazing
brands and agencies

Unlimited Search, Unlimited Mentions,
Going Back 13 Months on 200B+ Conversations

  • Ad-hoc access to 200B+ conversations, collecting in real-time across thousands of social media data sources – Facebook, Instagram, Twitter, YouTube, News, Forums, Blogs –and empowering you with a single click to save and monitor moving forward
  • Compare reach, share of voice and impact of your brand against your competitor’s brands and track it to see how it changes over time to share with peers or across the organization
  • Understand who your customers are and see how they engage with each other. Easily segment audiences to learn what affinities or similarities they may have to inform your marketing strategy and content assets, to drive deeper relevance on your social voice

Real-time Alerts of Topics That Matter

  • Identify critical moments and proactively monitor issues in social media that affect your organization
  • Be prepared with the most current information so you can stay in-the-know and make the right decisions
  • Receive alerts as events happen or choose from hourly, daily, and weekly options so you’re always prepared

Social Media Monitoring and Analytics Capabilities

    • Owned and earned analytics in one single view
    • Topic and conversation pattern analysis
    • Historical benchmarking (13 months)
    • Brand, keyword or complex queries comparison
    • Create customized user lists or audience types
    • Export insights or raw data in multiple formats
    • Unlimited ad-hoc search across social networks
    • Audience targeting and influencer identification
    • Content strategy, creation and optimization
    • Investor relations
    • Crisis management, security and compliance
    • Event monitoring and planning
    • Custom unlimited dashboard and report building
    • Competitive analysis and benchmarking

Audience Insight Reports

Audience Insight Reports combines the vast scale of the full Twitter Firehose with the cutting edge analytics capabilities of IBM Watson AI, to help you understand your audience like never before.

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Trusted By the World’s Top Brands and Agencies

Take a look at how companies are putting Sysomos to work for them and seeing success.

Social analytics through the campaign lifecycle

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Social intelligence at the heart of branded content

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Using social to research agricultural issues

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Cut Through the Noise with Sysomos